top of page

Acerca de

Image by Maria Teneva



Lydiat Services Ltd (“The Company”) is committed to maintaining the accuracy, confidentiality and security of the personal information for individuals whose data we process as part of doing business.

This Privacy Notice describes what personal information the company collects from or about each individual, how it is used, why it is used and to whom it may be disclosed.




This privacy notices applies to all companies within the Lydiat Services. It applies to all individuals such as Employees, Contractors, Third Parties working on behalf of the company, clients and the general public who may come into contact with the company.




We gather and use certain information about individuals to conduct our business effectively.


We also collect information to better understand how individuals use our IT systems and to present timely, relevant information to you. This Privacy Notice is updated from time to time.


If you have any questions about this notice, please email or write to: Data Protection Officer, Lydiat Services, Mereside, Alderley Park, Cheshire, SK10 4TG.


How we obtain information about you:


We collect personal information about applicants, employees, workers and contactors through the application and recruitment process, either directly from candidates or sometimes from an employment agency or background check provider.

We may sometimes collect additional information from third parties including former employers, referees, credit reference agencies or other background check agencies.


In addition, we will collect additional personal information in the course of job-related activities throughout the period of you working for us.


If you contact us directly via our websites, email or telephone to request information about our products and services.


We will not:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes

  • use your data in analytics

We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.


If you give us information on behalf of someone else you must ensure that you have their permission to do so and that they have been provided with this Privacy Notice before doing so.


If you are under 16 please do not provide us with any of your information unless you have the permission of your parent or guardian.


Please help us to keep your information up to date by informing us of any changes to your contact details or marketing preferences.


You may request a change to your personal information / preferences by clicking here.

What data we gather from you:

For all individuals we may collect:

  • Name and job title

  • Contact information including email address and phone number

  • Location information, such as postcode, preferences and interests

  • Website usage data such as pages accessed, time of access and IP address

  • Home address contact details for the purpose of sending postal communications

  • Information you provide us about your interests

  • Information relating to purchases and services, including complaints and claims

  • How you use our website and whether you open or forward our communications, including information collected through cookies and other tracking technologies (see the “Cookies and how we use them” section for further details).

  • Other information relevant to the use of other IT services offered by the company

  • If you visit a company location we may collect CCTV imagery, ANPR imagery and/or Biometric access control data.


For individuals who work on behalf of the company:

  • We may collect, store and use various categories of personal information about you such as your personal details, emergency contact information, recruitment information, employment records, payment details, performance information, disciplinary and grievance information, information obtained through electronic means (such security swipe card records) and information about your use of our IT and communications systems.

  • We may also collect, store and use "special categories" of more sensitive personal information such as information about your race or ethnicity, religious beliefs and sexual orientation, your health and about any criminal convictions and offences.

How we use this data:

We will only use your personal information when the law allows us to.

Most commonly, we will use your personal information in the following circumstances:

  • Where we need to perform the contract we have entered into with you.

  • Where we need to comply with a legal obligation.

  • Where it is necessary for our legitimate interests (or those of a third party), apart from where your interests, freedoms or fundamental rights override those interests.

We may also use your personal information in the following situations, which are likely to be rare

  • Where we need to protect your interests (or someone else's interests)

  • Where it is needed in the public interest Collecting this data helps us operate our business effectively and offer improved client and employee experiences.


Below are some specific examples of how your data might be used. For all individuals:

  • For our own internal records.

  • To carry out our obligations arising from any contracts entered by you, your company and us.

  • To contact you in response to a specific enquiry.

  • To seek your views or comments on the services we provide.

  • To notify you of changes to our services.

  • To customise and secure our IT services.

  • To contact you with information about company updates, services, offers and other things we think might be relevant to you.

  • To control access to, and/or provide security services at, company locations.


For individuals working on behalf of the company:

  • Making a decision about your recruitment, appointment and potential promotions

  • Conducting performance reviews, managing performance and determining performance requirements

  • Making decisions about pay reviews

  • Gathering evidence for possible grievance or disciplinary hearings

  • Dealing with legal proceedings involving you, or other employees, workers and contractors, including accidents at work.

  • Ascertaining your fitness to work

  • Managing sickness absence

  • Complying with health and safety obligations

  • To prevent fraud

  • To monitor your use of our IT and communication systems to ensure compliance with our IT policies

  • For equal opportunities monitoring We review our retention periods for personal information on a regular basis.


We will only use your personal information for the purposes for which we collected it, unless we reasonably consider, we need to use it for another reason and that reason is compatible with the original purpose.

How do you communicate with our site visitors?

 We may contact you to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.


For these purposes we may contact you via email, telephone, text messages, and postal mail.


Controlling information about you:

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.


Third Party Service Providers working on our behalf:


We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.


However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.


Please be reassured that we will not release your information to third parties for them to use for their own purposes, unless you have requested us to do so or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.


Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation.


To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.


When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information transferred to us through the company IT systems is encrypted and protected during transfer via at least 128 Bit encryption on SSL. When you are on a secure page, a lock icon will be shown in modern web browsers such as Microsoft Internet Explorer and Google Chrome.


Where we have given you (or where you have chosen) a password which enables you to access company IT services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Regulation.

Your rights:

Under certain circumstances, you have the right to review, verify, correct or request erasure of your personal information, object to the processing of it, or request that we transfer a copy of your personal information to another party.


However, if you fail to provide certain information when requested, or object to its processing, we may not be able to perform the contract we have entered into with you (such as paying you or providing a service / benefit), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our staff).


For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) (the UK supervisory authority for data protection issues) on individual’s rights under the GDPR. If you would like to exercise any of those rights or have any queries in relation to your personal information, please contact us by clicking here.


If you are unsatisfied with our response to any data protection issues you raise with us, you have the right to make a complaint to the ICO.​

Privacy policy updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Changes to the Website:

We may update the Website from time to time, and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Website, or any content on it, will be free from errors or omissions.


Accessing the Website:

The Website is made available free of charge, although you should be aware that charges for internet use may apply at rates determined by your provider.

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Website.
You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 

More info about cookies policy  & Site Map

bottom of page